Finical, Inc. Customer Service
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World Class Customer Service

World Class Customer Service is vital in today's connected Internet world. As a successful business owner you already know this to be true. You also know that your customers can share their thoughts and opinions of you and your company instantly through social media.

Your customers are going to talk about you and your company, and what they have to say can be good or bad, depending upon your Customer Service. At Finical, Inc. we are no different, and what our clients have to say about us is just as important to our success as it is to yours. Finical, Inc.’s success is based on our outstanding Customer Service. Customer Service is the foundation of our company’s mission.

Finical, Inc.'s Customer Service fulfills the promise we make to our clients, which is unique in the merchant services industry. We stand apart from other merchant service providers because of our excellent Customer Service - with promises fulfilled.

We Care About Your Success

At Finical, Inc., we care about the future of our clients. Having worked with thousands of business owners over the years we’ve learned a little something about what it takes to succeed, and we feel an obligation to help each and every one of our clients do just that.

That’s why our staff takes such great care to respond to each and every client in a prompt and professional manner. We know that running a business can be stressful, and so we train our staff to be educated and ready when our help is needed.

Many Happy and Satisfied Finical, Inc. Clients

Over 100,000 merchants already work with us, and we add close to 1000+ more every month. To handle the workload, and to continue the legacy of offering World Class Customer Support to each and every client, our team goes through rigorous training on our systems and technology so that they can handle whatever situation arises.

We believe it’s not enough to simply be pleasant on the phone—we believe that in order to truly be world-class we need to be ready with solutions when our clients call for help.

The true measure of customer service is the feedback that we receive from clients everyday. Check out what people are saying about their experience with Finical, Inc.



"I am happy to say I am enjoying the new machines! They are easy to use, and you have been super helpful throughout the entire process. I've already started telling people how much I love them, so you may find referrals coming your way soon. Thank you for everything!" Sharon Hatzis

"Mark, I am happy with you and the whole company Finical, Inc. Thanks for being my credit card processor. Please call me I have a few questions about the terminal." Ginna Stauble

"I want to say thank you to the Finical, Inc. Pay team. Customer support was very helpful and nice I got the best experience and will be telling all of the store about Finical, Inc. thanks again." Shakira Johnson

See what our Client's are saying about Finical, Inc. on Youtube.

If there is anything we can help you with, feel free to call our customer support line at (888) 707-7258. We love to help, it’s what we do! If you are not currently a Finical, Inc. customer, we would love to help you anyway. Call us with your questions and we will do the best we can to serve your needs.

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